This policy describes how Aimeru ("we," "us") collects and uses information across the Aimeru website, clinical companion, assessments, provider directory, and peer community (the "Services").

1. The Short Version

We use data to train and improve Aimeru's AI. Sessions, assessment inputs, provider notes, and feedback are anonymized and used for model training, evaluation, and product improvement. If you use the Services, you consent to this.

2. What We Collect

• Session data: messages you exchange with the Aimeru companion and the responses generated.
• Assessment inputs: answers to the free self-assessments, when you bring them into a conversation.
• Provider notes and context: background and case context you save in Aimeru.
• Account and contact data: email address (if provided), an anonymous browser identifier stored in a signed cookie, and billing details processed by Stripe (we never see full card numbers).
• Technical data: IP address and basic request logs used for security and rate limiting.

3. How We Use It

• To provide and operate the Services, including conversation continuity.
• To train, evaluate, and improve Aimeru's AI models, after anonymization.
• To improve the product based on provider feedback, focused on patient outcomes.
• To process payments, prevent abuse, and communicate with you.

4. Protected Health Information

Except under an Enterprise agreement with a signed Business Associate Agreement, the Services are not intended to receive protected health information subject to HIPAA or equivalent laws. See our Terms. Enterprise on-premise deployments keep all data inside the customer's network and under the customer's control.

5. Cookies

We use a single first-party, HMAC-signed, httpOnly cookie to identify your browser session and track trial usage and access. No third-party advertising or tracking cookies.

6. Third Parties

We use Stripe for payments and third-party model providers for cloud inference (not applicable to Enterprise on-premise). We do not sell your personal information.

7. Retention and Deletion

We retain data as long as needed for the purposes above. You may request deletion of your data by emailing hi@aimeru.com from the address associated with your account; anonymized data already incorporated into trained models cannot be extracted. Custom retention or data-use arrangements can be negotiated on a case-by-case basis — contact hi@aimeru.com.

8. Your Choices

• Use the Services without an email until the trial limit.
• Clear your browser data to remove locally stored conversations and context.
• Choose Enterprise on-premise if your organization requires that data never leave its network.

9. Changes

We may update this policy; material changes will be posted here with a new date.

10. Contact

hi@aimeru.com · San Mateo, California